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Our service packages for every instrument

With us, you not only receive an instrument of top quality, but also the assurance of excellent service and support. We offer various complimentary service packages, depending on the type of instrument you choose, so you can enjoy your purchase with complete peace of mind. Each package has been designed to ensure a worry-free start and long-lasting playing pleasure. Below, you can read more about what to expect from us with each instrument.

 

Organs – Luxury Organ Package (worth €250)

Each organ is supplied with a Luxury Organ Package, ensuring a worry-free start, expert guidance and excellent service. This package includes:

• Free ground-floor delivery
• 3-year warranty
• One hour of in-home instruction by a product specialist

 

Used Organs – Luxury Organ Package (worth €200)

For used organs, you also receive our Luxury Organ Package completely free of charge. This ensures a good start and reliable service. This package includes:

• Free ground-floor delivery
• 12-month warranty

 

Pianos – Luxury Piano Package (worth €450)
Every new piano we supply is delivered inclusive of our Luxury Piano Package, ensuring a completely worry-free experience. This package includes:

• 10-year warranty
• Pre-delivery tuning
• Free ground-floor delivery

 

Digital Pianos – Digital Piano Service Package (worth €150)
Our digital pianos are supplied with the Digital Piano Service Package, ensuring top quality and added convenience. This package includes:

• Free ground-floor delivery
• Free assembly
• 3, 5 or 10-year warranty

 

Grand Pianos – Luxury Package (worth €650)
Every grand piano that leaves our showroom is thoroughly cleaned, fully checked and regulated, and tuned. Our Luxury Package for grand pianos includes:

• Full service to ensure perfect operation
• Pre-delivery tuning
• 2 to 10-year warranty, depending on the model
• Free ground-floor delivery

 

Keyboards – Service Package for SX700 and higher, Genos 1 & 2
For the SX700 and higher models, including Genos 1 & 2, we offer an extensive service package, including:

• Free firmware installation
• Additional expansion packages for styles and sounds
• 3-year service warranty for new firmware

 

Used Pianos – Luxury Piano Package (worth €325)
For our used pianos, we also offer excellent service, including the Luxury Piano Package. This package includes:

• 10-year warranty
• Pre-delivery tuning
• Free ground-floor delivery

 

Wind Instruments – Service Package (worth €100)
Our wind instruments are supplied as standard with a complimentary service package, tailored to the type of instrument.

 

Guitars – Service Package (worth €75)
When purchasing a guitar, you receive:

• Free setup for optimal playability
• Warranty certificate with a plectrum holder
• An additional setup within the first year for optimal performance

 

We ensure that you not only receive a high-quality instrument, but also the very best service. With us, you are guaranteed a worry-free experience, from purchase through to maintenance.

Do you have any questions about our service packages or would you like more information about a specific instrument? Please feel free to contact us. We are ready to assist you.

 

 

 

  • Free shipping on orders above €150,-!

  • Ordered before 19:00 on days of work, shipped the same day!

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